Education

Experience

Develop, coordinate, and maintain the architecture and content for ITD's public World Wide Web presence; co-design and implement usability testing efforts for the public site; served on the primary architecture group that created the division's intranet site and provide development, maintenance, and presentation duties as needed.

Additional completed assignments:

• Served as Information Architect for the U-M Chief Information Officer Web site, working with a team to complete initial development of the site in 1999

• Provided editing services as Associate Editor of the Information Technology Digest from 1996 until the publication's final issue in 1998

• Provided consulting, coordination, writing, and editing duties as a Marketing Representative for the division's Login Service and Statistics and Computation Service from 1996 to 1997

1995-1996
User Documentation Intern
Information Technology Division, University of Michigan

Developed, revised, reviewed, and Web-enabled instructional documentation for the division's distributed computing environment.

1994-1998
Macintosh/Internet Consultant
National Adjunct Faculty Guild, Ann Arbor, MI

Created and maintained the Guild's Web presence; established and administered the ADJUNCT LISTSERV mailing list; researched and wrote Macintosh software reviews for the adjunct advocate journal; presented Internet and PageMaker seminars at the Guild's annual conference.

1992-1996
Freelance Technical/Promotional Writer
Initial Web Site Designer
Aardvark Computer Systems, Inc., Ann Arbor, MI

Performed on-demand technical/promotional writing and document layout services for a manufacturer of digital audio hardware products. Developed the company's complete line of product manuals and specifications sheets; designed and built the company's public Web site.

1992-1996
Freelance Promotional Writer
Groundswell Productions, Ann Arbor

Worked jointly with an editor to produce promotional publications for high-technology industries. Clients included the American Automobile Association, Auto ID News, and the United States Congress.

1992-1994
Department Editor
Staff Writer
the adjunct advocate, Ann Arbor

Provided editing services for the seven departments of a national monthly for part-time college faculty. Assigned stories and corresponded with writers; edited manuscripts; managed publication layout; worked with the Managing Editor to establish/facilitate editorial direction; researched and wrote articles.

1989-1996
Circulation Supervisor
Art and Architecture Library, University of Michigan

Managed the daily circulation and stacks functions of a major university library. Determined and implemented circulation policy; organized operations and unit improvement projects; hired, trained, and supervised 20-30 support staff.

• Designed and produced a biweekly newsletter for student staff
• Developed and maintained the student employee training manual and materials
• Created informational materials for distribution to the public

1987-1989
Editor and Publisher
The Michigan Delay, Ann Arbor

Worked with a partner to coordinate all production aspects for a local biweekly publication, including research, writing, editing, design, and circulation. Established the editorial stance and directed creative staff.

• Developed the publication's graphic identity
• Increased biweekly circulation from 1,000 to 10,000 copies in the first year

1983-1984
Proofreader
The Knox College Catch, Galesburg, IL

Provided proofreading services for the nation's top-ranked college literary publication.

Interests & Professional Affliations