1. Trigger Event 
       
        An unexpected happening that prompts a sense of inter-discomfort 
          and perplexity  
       
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      2. Appraisal 
       
        A period of self scrutinizing to identify and clarify the concern. 
         
       
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      3. Exploration 
       
        Search for ways to explain discrepancy of to live with them  
       
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      4. Developing alternative perspectives. 
       
        Select those assumptions and activities that seem the most satisfactory 
          and congruent.  
       
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      5. Integration 
       
        Becoming comfortable with, and acting, on new ideas assumption and 
          new ways of thinking  
       
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