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This poem's a little bit of a change of pace from what you've been reading. Instead of focusing on the hardships of the people, it presents itself as a sweet poem about worker and a woman.
The worker, a dago shovelman ("dago" refers to an Italian. In Chicago, people were often described by ethnicities), left his home country to come to Chicago and work. But back in Italy is a woman waiting for him. Even though it's a sweet poem about love, it gives us a few interesting looks at the worker. Sandburg presents him rather simply as a worker who is not necessarily handsome. He himself says he knows him as only a shovelman. But behind the worker image we see, we see a little about his history and who he is by the description of the woman waiting for him back in Italy. I think it's Sandburg's way of saying that you really can't judge a book by its cover because we rarely look beyond what we see in a person on the outside.
Each of the workers that make up the city of Chicago have their own unique history and story.
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