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ADMINISTRATIVE NOTES


Newsletter of the Federal Depository Library Program

[ PDF version ]  [ Back Issues ]
Cumulative Table of Contents Vol. 1 - present [ PDF ] ( includes current issue )


June 15, 2004

GP 3.16/3-2:25/07
(Vol. 25, no. 07)

Customer Relationship Management Service Provides Answers

  • For quick answers to your questions on depository issues or Federal government information products, go to:

http://www.gpoaccess.gov/help

  • To see if your question has already been answered, input your search term (word or phrase, class number, item number, etc.) into the search box under Online Knowledge Base.
  • Choose a Category: All categories

GPO Access

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Scroll to choose the most appropriate Sub-Category

(for Federal Depository Libraries, see Acquisitions, Cataloging, Classification, etc.)

  • If the answer to your question isn’t in the Knowledge Base, click on "Ask a Question" and input your information in the spaces provided.
  • Choose a Category and Sub-Category to direct your question to the proper area for a faster response.