University of Michigan OM
Professor R. Eugene Goodson
Plant Attributes
Table 1
|
Measures |
Poor-0 |
Average-2
|
Good-5
|
Excellent-9
|
Total
|
| 1. Customer Satisfaction | |||||
| 2. Visitor Welcome | |||||
| 3. Cleanliness | |||||
| 4. Order | |||||
| 5. Inventory & WIP levels | |||||
| 6. Material Flow Costs | |||||
| 7. Performance Charts | |||||
| 8. Scheduling Efficiency | |||||
| 9. Machine Efficiency | |||||
| 10. Quality Process | |||||
| 11. People motivation | |||||
| 12. Supplier Performance | |||||
|
Overall Total |