1. Trigger Event
An unexpected happening that prompts a sense of inter-discomfort
and perplexity
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2. Appraisal
A period of self scrutinizing to identify and clarify the concern.
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3. Exploration
Search for ways to explain discrepancy or to live with them
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4. Developing alternative perspectives.
Select those assumptions and activities that seem the most satisfactory
and congruent.
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5. Integration
Becoming comfortable with, and acting, on new ideas assumption and
new ways of thinking
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