UIP Process Administration Bibliography
UIP Process Administration Bibliography
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Davenport, Thomas. 1993. Process Innovation:Reengineering Work Through Information Technology, Boston, MA: Harvard Business School Press.
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Hammer, Michael, and Jim Champy. 1993. Re-engineering the Corporation, New York, NY: Harper Business
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Rummler, G., and Brache, A. 1990. Improving Performance: How to Manage the White Space on the Organization Chart, San Francisco, CA: Jossey-Bass.
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Rush, Sean, Kidwell, Jim, Malone, Donna, et.al. 1994. Business Process Redesign for Higher Education, National Association of College and University Business Officers
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Senge, Peter 1994. The Fifth Discipline
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