University Information Processes (UIP)

To understand, facilitate and lead the improvement and innovation of fundamental University processes, and to initiate the direction and development of ITD products and services to support those processes.

To establish the framework for understanding University processes.
To guide, facilitate and support identification and innovation of University processes.
To initiate projects and product development to support these University processes.
To respond to students, faculty and administrators creative visions of technology.
To develop strategic relationships.
To represent ITD within and outside the University community.
Assist to identify long term direction initiatives and business opportunities.

Strategic Information Systems Planning
University-Wide Data Administration
University-Wide Process Administration
Enhance understanding of organizational processes and relationships.
Provide a framework for an integrated approach (process, data, organization).
Provide information technology products that support the needs of the University.
Align IT plans with University plans.
Support quality improvement, process innovation and systems development.

Promote data as a valuable shared resource by creating a data environment for the University which will ensure the establishment, maintenance and delivery of accurate and reliable institutional data.
Provide data modeling.
Provide data model documentation and dictionaries.
Conduct vendor product data evaluation.
Promote, facilitate and maintain: access to data, sharing of data, policies and guidelines, and standards.

Provide framework for understanding the University processes.
Promote the concept that a high level, cross functional end-to-end view of a process, rather than a functional view, significantly increases the opportunities for greater efficiencies and for greater customer satisfaction.
Partnership with process owners.
Develop and maintain a high-level process model/map of the University's core processes.
Identify sub-processes.
Prioritize key processes.
Provide high-level planning
Initiate process improvement/innovation projects.

Provide a service for guiding, facilitating and supporting the improvement/innovation of those processes to optimize for University productivity and customer satisfaction.
Provide planning and core competencies required for process management and the process improvement/innovation practices/techniques/methods and process analysts to support the needs of process owners/managers and project managers/teams as University processes are restructured.
The Service will, in partnership with the process owners/managers as well as other appropriate University and non-University services providers include:
Planning and Consultation
Facilitation
Process Analysis
Data Analysis
Benchmarking
Design of optimized and effective processes.
Planning for integration of information technology and organizational structures.
Support for development and deployment of new processes.
Change management